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Driving Better Customer Engagement with Dynamics CRM

Every business agrees about wanting to drive greater customer satisfaction; it’s pretty much an indisputable goal. Personally, I prefer the idea of driving higher customer engagement. While an engaged...

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Portal Readiness for CRM 2015

Microsoft Dynamics CRM Online customers are now getting notifications regarding scheduling options for their Microsoft Dynamics CRM 2015 upgrades. Within this environment, there may be some CRM Online...

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Portal Adoption Ideas

Anyone who has been a part of a software project knows that one of the most important factors in a successful project relates to change management. After all, everyone loves change until it happens to...

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Mobile Self-Service: What is Your Strategy?

As we enter into 2015, there are several topics that should be first and foremost for your business to be concerned about – near the top of that list should be providing mobile friendly support. Let’s...

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Fluid Multi-channel Engagement

CRM Vertex attended the Microsoft Industry Summit this week and had the pleasure of hearing Paul Greenberg (referred to as the Godfather of CRM) speak about customer engagement. Paul is extremely...

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Microsoft Convergence 2015 Highlights

Microsoft Convergence 2015 was held March 15-19 at the Georgia World Congress Center in downtown Atlanta. Once again a packed agenda full of great content and fun was easily found and the opportunity...

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WPC – A Day by Day Play

For those of you who have never attended Worldwide Partner Conference (WPC), it can sometimes feel a bit overwhelming and un-focused. It is, after all, Microsoft’s second largest event, bringing...

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CRM Portal Company Begins Hike to the Peak of Customer Engagement

As you may know, a core focus of CRM Vertex has always been creating an environment to drive engagement for internal and external users and customers. Our product and services have allowed you to drive...

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Support in the Age of the Customer

As a company that is focused on delivering web portals to help drive better customer engagement through multiple channels, it is amazing how many times we hear the following: “I want to get a portal up...

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Introducing Peak Engagement & Peak Portals for Dynamics CRM

We’re pleased to announce Peak Engagement as our new company name and Peak Portals as our new name for CRM Vertex, your portal solution. If you’ve been joining us on our hike to the peak, you know that...

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Join Peak Engagement at CRMUG Summit

Join us and your Microsoft Dynamics CRM peers, including Microsoft MVPs, subject matter experts and Microsoft staff at this year’s CRMUG Summit event taking place October 13-16 at the Reno Convention...

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CRMUG Summit & Product Announcement

Thank you to those who were able to make our “Increase Your Engagement, Not Your Budget,” session at CRMUG’s The Summit event! During our session we had the opportunity to show you the value of Peak...

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Peak Portals Introduces Private Discussion Groups & KB Articles

Peak Portals 2.3 introduces one of our most requested features – “private” Discussion Groups.  Want to let your partners participate in a discussion that your customers can’t see? You can do that now...

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30% off Peak Portals and Getting Started Packages

This season we’ll be gifting you with a holiday promotion, tips for Peak Portals and introducing you to our “elves” – along with their favorite features. Let’s get started with the gifting and happy...

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Adxstudio acquisition update | Peak Portals remains most affordable

This fall Adxstudio was acquired by Microsoft, our top competitor in the portal space, which left potential and current customers and partners with some questions that we couldn’t answer until now. As...

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Driving Better Customer Engagement with Dynamics CRM

Every business agrees about wanting to drive greater customer satisfaction; it’s pretty much an indisputable goal. Personally, I prefer the idea of driving higher customer engagement. While an engaged...

View Article

Portal Readiness for CRM 2015

Microsoft Dynamics CRM Online customers are now getting notifications regarding scheduling options for their Microsoft Dynamics CRM 2015 upgrades. Within this environment, there may be some CRM Online...

View Article


Portal Adoption Ideas

Anyone who has been a part of a software project knows that one of the most important factors in a successful project relates to change management. After all, everyone loves change until it happens to...

View Article

Mobile Self-Service: What is Your Strategy?

As we enter into 2015, there are several topics that should be first and foremost for your business to be concerned about – near the top of that list should be providing mobile friendly support. Let’s...

View Article

Fluid Multi-channel Engagement

CRM Vertex attended the Microsoft Industry Summit this week and had the pleasure of hearing Paul Greenberg (referred to as the Godfather of CRM) speak about customer engagement. Paul is extremely...

View Article
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